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How do I request an account?

Use the Account Request Form to request the following accounts:

  • Google Apps
  • Windows Active Directory
  • OTP SSH Gateway (an FAQ will point you to a self help site)
  • Central Unix
  • SCS Cluster

About Windows Active Directory

These accounts are

  • free for lab employees and affiliates (and can not be provided for anyone not associated with LBL)
  • provide access to Windows File and Print Services
  • can also be accessed by Mac Users to access file services

More information on Active Directory can be found here.

About Google Apps Accounts

These accounts are:

  • Free for Lab employees & affiliates.
  • Created only if requested. (Ideally, a new employee or someone in the new employee's department will request an account before a new employee's first day of work.)
  • Usually created within 24 hours of the request. (A person must be in the Enterprise Directory before we can create a Google Apps account. The directory receives information about new employees and affiliates once per day from the Human Resources Data Warehouse.)

These accounts include:

  1. Access to all Google Apps services available at LBNL (e.g. Gmail, Calendar, Docs, Sites, etc.) See http://lbl.gov/google for more information.
  2. A Berkeley Lab email address, ("username@lbl.gov"), that delivers to a Lab Gmail account with 25GB of free storage
  3. An Enterprise Directory (LDAP) username, that is used to sign in to many services at the Lab, including: Gmail, Google Docs, LETS, EH&S Training, etc.

Passwords: New employees typically (ideally) receive their Enterprise Directory passwords from the Badge Office when they receive their badges. Some call the Help Desk for a password.  Passwords are set to expire every 180 days.  Notifications are sent out 28 days before, 14 days before and every day within 7 days of expiration. There is no grace period login - the  Help Desk will have to intervene if all notifications are ignored.  (Active Directory Passwords also are set to expire after 180 days - notification is provided as part of membership to AD when you login close to the expiration date)

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