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Purpose of Knowledge Article

Provide a workaround for an issue when Browser Gives an "Update Your browser" Message When Opening A Link To A Google Drive Within A Microsoft File (Excel, Powerpoint & Word) on Windows systems.

Resolution

Right-click on the Start menu button
Click Run
Type in regedit
Click OK

In the Registry Editor, browse to the following location based on the bit version of Office and Windows you have


Note:

Create the keys if they do not exist


Office 32 BitOffice 64 Bit
Windows 32 Bit

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\9.0\Common\Internet

N/A
Windows 64 Bit

HKLM\SOFTWARE\Wow6432Node\Microsoft\Office\9.0\Common\Internet\

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\9.0\Common\Internet

Make sure the Internet subkey is selected
Select Edit on the menu bar at the top
Select New
Select DWORD Value
You will see a New Value #1 appear, rename it to ForceShellExecute
Double-click on ForceShellExecute
Change the Value Data field from 0 to 1
Click OK
Exit the Registry Editor
Save your work and exit all the software and restart the computer
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