Viewable by the world

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 16 Next »

Purpose of Knowledge Article:

Guide user to reset their Berkeley Lab Identity account password. This is the same password for you LBNL account, email, VPN, LETS and all other LBNL web services system.

Resolution:

When doing this, it is best to use Google Chrome in Incognito mode.





1Go to the website https://password.lbl.gov.

2Select "I forgot my password or it expired, so I need a reset code."

3Confirm that you are not a robot and click Begin.

4Enter your Berkeley Lab username and click Next.

5Select the desired contact method and click Next.

6You will received a reset code on the contact method you selected previously. Type in your Berkeley Lab username and the reset code.

7Create a brand new password that is at least 14 characters that you have not use with the lab before and click Save.

8If your password is accepted, you will see a message saying your password has successfully been changed.No image
  • No labels