Overview

Zoom is Berkeley Lab's recommended video-conferencing platform.  It is extremely easy to use, and can be used for everything from 1:1 discussions to all-hands briefings. Zoom is available to all employees at Berkeley Lab. To get started, and to find training and other resources, please visit https://zoom.lbl.gov.

Using the Zoom Client

• If you're just getting started, download the Zoom app and launch the application.
• WAIT before you click Join a Meeting make sure you Sign In.

• Sign in with Google (on the right side menu) using lbl.gov email address and LDAP login credentials.
  
  
• You can also select Sign In with SSO and enter your lbl.gov email address to authenticate.

• From the home screen of the Zoom app, you can Host a New Meeting, Join, Schedule or Share Screen in a Zoom Room.

Using a Browser

• Go to zoom.lbl.gov, scroll down the page and click Join a Meeting.
• Enter the Meeting ID number and click Join.

• Next, select Join with Computer Audio to start the meeting.  If you are in a Zoom Room, click the red X. 

Tips for Success

• For scheduled Zoom meetings, always start the meeting on the host laptop first. 
• The host laptop will have the ability to record, chat, mute attendees and/or assign co-hosts.
• To use the "Make it a Zoom Meeting" function in Google Calendar download the Zoom Chrome extension. 

Meeting Controls

• The Zoom menu is located at the bottom left portion of the screen.The cursor may need to hover over this portion of the screen to view. 
• If you hear feedback, someone has joined computer audio. Click the up arrow next to Join Audio of the culprit and choose Leave Computer Audio. 

Screen Sharing

• To share your screen, first open the document on your computer.
• Then go back to Zoom and click the green share button.
• Click the icon of the document you wish to share.

Run a Security Check Up

• After your meeting begins, click the security button to quickly lock the meeting, enable the waiting room or restrict attendee sharing and chat permissions.

Troubleshooting

• Avoid connecting both computer audio AND a phone or zoom room system due to audio echo.
• Most issues can be resolved by selecting Audio Settings to test the speaker and microphone.
• Click the up arrow to the right of the microphone to reveal the menu. 
• The settings screen will run speaker and microphone tests on your computer system.

Still Need Help?

• Scan the QR code with a smart phone or tablet for more useful tips or call the IT Help Desk x4357.