Viewable by the world
Group Access to IT Frequently Asked Questions (FAQ)
Can VIEW the space: itfaq-editors ,  anonymous ,  itfaq-MFA-EDITORS ,  itfaq-itss ,  all-lbnl-users ,  mpsg-mpsg-helpdesk ,  mpsg-staff ,  itfaq-editors-lite ,  google-collab-documentation-management , 
Can EDIT the space: itfaq-editors-lite ,  itfaq-editors ,  mpsg-staff ,  google-collab-documentation-management ,  mpsg-mpsg-helpdesk , 
Can ADMINISTER the space:
Individual Access to IT Frequently Asked Questions (FAQ)
Can VIEW the space: [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] , 
Can EDIT the space: [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] , 
Can ADMINISTER the space: [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] , 

Versions Compared

Old Version 7

changes.mady.by.user Jay Krous

Saved on

compared with

New Version Current

changes.mady.by.user Tap L

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Purpose of KA:

Transfer Google Authenticator Codes to a new mobile device

Resolution:

See instruction on how to Get codes to a new mobile device and expand "Transfer Google Authenticator codes to a new phone" section.

You can't. 

If you get a new phone, there is no way to transfer your MFA token from your old phone to your new phone. 

The correct course of action is to setup MFA on your new phone using Google Authenticator setup. 

During this process, make sure you delete your old token in "Manage your LBL tokens" at https://identity.lbl.gov/mfa/

pop-away