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Group Access to IT Frequently Asked Questions (FAQ)
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Services Available from a Web Browser (Chrome, Firefox, Safari)

Most lifeline and collaboration services are available from anywhere on the internet with a web browser - no special configuration required.

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Email

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IT has developed a specific page for information about telecommuting during the COVID-19 event.   Please visit https://go.lbl.gov/remotework

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Calendar

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http://gcal.lbl.gov

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LETS

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http://lets.lbl.gov

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TREX

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http://trex.lbl.gov

VPN

If you do not need to access local files from your lab machine but you do need to access secure websites, you will want to install and run Cisco VPN which is located here.

Issues Connecting to the Lab

If you are able to connect to the network and access non-lab websites but cannot access lab resources or websites, it is possible that you have been blocked. You will need to contact [email protected] or x4357 with your IP address to remove the block.

Remote Desktop Options

Choose the Operating System below to see our recommendations

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labelWindows


Telecommuting FAQ Pages

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cqllabel = "remotework"

How to turn on RDP in Windows 10

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