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What is CrowdStrike Falcon?
CrowdStrike Falcon is a cloud-based security tool that runs on Windows, Mac, and Linux systems and and it is the default Berkeley Lab antivirus software for Windows and Mac.
CrowdStrike Falcon is different from legacy antivirus because the CrowdStrike Falcon platform:
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CrowdStrike Falcon will replace Sophos Antivirus, which will be discontinued on July 20, 2023.
Concerns about CrowdStrike Falcon and Privacy?
See CrowdStrike Falcon and Privacy
How will the transition to CrowdStrike Falcon impact me?
Sophos Anti-virus will be uninstalled, and CrowdStrike Falcon will be installed.
Can I use CrowdStrike Falcon on my personal computer?
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Not generally. For
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No, you cannot, as CrowdStrike Falcon is for Berkeley Lab systems only. For non-LBL-issued computers, you will need to replace Sophos Antivirus with another trusted Anti-virus on the market, such as Windows Defender or Avast.
Concerns about CrowdStrike Falcon and Privacy?
See CrowdStrike Falcon and Privacyinstall a personal Antivirus solution. However, personal computers that are durably on the Lab network and/or regularly used to conduct work for Berkeley Lab must install Crowdstrike.
Where to download CrowdStrike Falcon?
Download CrowdStrike Falcon from https://software.lbl.gov/.
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SeeInstall/Uninstall CrowdStrike Falcon.
Why a maintenance token is necessary to uninstall CrowdStrike Falcon?
The purpose of the maintenance token is to protect CrowdStrike Falcon from unauthorized uninstallation by malicious software disguised as a user’s action.
What Operating Systems are supported?
- Windows 10 and Windows 11
- Supported versions of Windows Server
- macOS 12 and above
- See Supported Operating Systems Full List for more details
What are some of the requirements to install CrowdStrike Falcon?
- See the "What Operating Systems are supported?" section above
- Connection to the Internet
Note: If you would like assistance because your system does not meet the listed requirements, please email [email protected] and include the following:
- Project-Activity ID number
- DOE number of the computer
Anchor linux_support linux_support
When will Linux be supported?
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Linux will not be supported. Feel free to install an Antivirus of your choice if you would like.
Does the CrowdStrike Falcon macOS installer work for Intel, M1, and M2 chipsets?
Yes, the CrowdStrike Falcon macOS installer is a universal binary and will work on Intel and Apple Silicon (M1 and M2) chipsets.
How to check if CrowdStrike Falcon is working on a system?
See Is CrowdStrike Falcon Running?
How to uninstall Sophos Antivirus?
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CrowdStrike Falcon runs in the background automatically, and there is no user-accessible interface. This is to improve security. If someone compromises your computer, they can not disable CrowdStrike Falcon.
Does CrowdStrike Falcon manages the firewall on the computer?
CrowdStrike Falcon is capable of enforcing firewall policies. However, the Crowdstrike team is not currently enforcing firewall policies through CrowdStrike Falcon.
With CrowdStrike Falcon, will BigFix still be needed?
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CrowdStrike Falcon works on iOS 13 or higher and Android version 8 or higher. The use of CrowdStrike Falcon on mobile devices is not provided by Berkeley Lab IT.
Why are non-LBL-issued computers not supported?
CrowdStrike Falcon is not available for non-LBL computers for the following reasons:
- Lab IT does not provide technical services or support for non-LBL-issued computers and does not monitor, configure, or secure those systems
- CrowdStrike offers many advantages over traditional antivirus, but these have less value at home. Traditional antivirus tools such as Windows Defender offer significant protection for home use
- We value your privacy. CrowdStrike collects information about the processes and network connections and can record that in its database. It would not be appropriate to collect and log such information from non-LBL-issued systems
How to check if CrowdStrike Falcon is working on a system?
See Is CrowdStrike Falcon Running?
Will CrowdStrike Falcon slow down my computer?
Unlike traditional antivirus, the software does not scan your hard drive, so there is less impact just by the architecture differences. There is no perceptible performance impact on your computer. The sensor’s design makes it incredibly lightweight (consuming 1% or less of CPU) and unobtrusive: there’s no UI, fewer reboots, and all updates are performed silently and automatically when possible.
What are some of the requirements to install CrowdStrike Falcon?
- Windows 10 and higher
- macOS 11 Big Sur and higher (Intel, M1, and M2 chipsets)
- Linux: support is coming later in the deployment
- Connection to the Internet
Note: If you would like assistance because your system does not meet the listed requirements, please email [email protected] and include the following:
- Project-Activity ID number
- DOE number of the computer
When will Linux be supported?
Linux will be supported with Crowdstrike. However, the rollout date has yet to be determined.
Does the CrowdStrike Falcon macOS installer work for Intel, M1, and M2 chipsets?
Yes, the CrowdStrike Falcon macOS installer is a universal binary and will work on Intel and Apple Silicon (M1 and M2) chipsets.
How to recover files quarantined by CrowdStrike Falcon?
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