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Purpose of knowledge article

This article provides instructions on how to give CrowdStrike Falcon extension the correct permission in the event it was not done correctly during the installation process

Resolution

addressing the CrowdStrike Falcon Customer ID Checksum (CCID) pop-up window. See example image:


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Cause

A known cause is when the Login Items and Extensions permission was not provided correctly during CrowdStrike Falcon installation.

Resolution

1Click on the Apple icon in the top right corner

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2Select System Settings
3Select General on the left column

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4Select Login Items & Extensions on the right column
5Under the Login Items & Extensions page, scroll down to the Extensions section and look for Endpoint Security Extensions

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6

Click the Image Modified icon to the right of Endpoint Security Extensions

7

Slide the toggle to turn it on for Falcon

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8

Type in your computer password

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9

Click OK

10

Click Done

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11

Once you done the fix, the Customer ID Checksum (CCID) will change to this. Notice that the two fields will be filled with the text "Already licensed, please continue"

Click Continue and you are done

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