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Purpose of Knowledge Article

  • A guide on how to install CrowdStrike Falcon installed via BigFix for Popup on macOS system

Resolution

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titleStep Part 1 - Install CrowdStrike Falcon Through BigFix Popup
1

Click Take Action

Info

The installation will run in the background and it

will

may take a few minutes before you see the next window. You can click on the Progress tab in BigFix to see the status.

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2

A window will pop up saying "PLEASE NOTE: This installation process requires user interaction and a computer reboot." Click OK


The installation will run in the background and it may take a few minutes before you see the next window

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3

Click Allow to the popup saying "com.crowdstrike.falcon.app would like to filter network content"

OR

Click Allow to the popup saying "Falcon would like to filter network content"


Note: you may see this popup more than once

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3
4

macOS 11 Big Sur/12 Monterey:

  • Click Open
System
  • Security Preferences

macOS 13 Ventura: 

  • Click Open System Settings 
macOS 11 Big Sur/12 MontereymacOS 13 Ventura
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4
5

macOS 11 Big Sur/12 Monterey:

    • Click Security & Privacy

macOS 13 Ventura: 

    • On the left column, select Privacy & Security
macOS 11 Big Sur/12 MontereymacOS 13 Ventura
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5
6

macOS 11 Big Sur/12 Monterey:

    • Select the General tab and look for "System software from application "Falcon" was blocked from loading". Click Allow and type in your computer password

macOS 13 Ventura:

    • On the right-hand column, look for "System software from application "Falcon" was blocked from loading". Click Allow and type in your computer password, if asked
macOS 11 Big Sur/12 MontereymacOS 13 Ventura
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6
7Click Dismiss

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7
8

BigFix will prompt you to restart the computer, click

Take Action

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8A Restart Now window will appear asking you to save all your work before restarting. Be sure to save all your work then click Restart Now

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...

Snooze

Continue to Step 2 - CrowdStrike Falcon Permissions


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titlePart 2 - CrowdStrike Falcon Permissions
Expand
titlemacOS 11 Big Sur and 12 Monterey
Include Page
macOS 11 and 12 - CrowdStrike Falcon Full Disk Access
macOS 11 and 12 - CrowdStrike Falcon Full Disk Access
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titlemacOS 13 Ventura
Include Page
macOS 13 and newer - CrowdStrike Falcon Full Disk Access
macOS 13 and newer - CrowdStrike Falcon Full Disk Access