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  • A guide on how to install or uninstall CrowdStrike Falcon from Berkeley Lab computers
  • The CrowdStrike Falcon macOS installer is a universal binary and will work on Intel and Apple Silicon chipsets
  • The install instructions for Windows also apply to CrowdStrike For Home

Resolution:

Warning

IMPORTANT:

  • Be sure to select the correct instructions for the operating system you are using
  • It is highly recommended to read the instructions before installing CrowdStrike Falcon

If you have Sophos Antivirus:

  • If you have Sophos Antivirus on the computer, the CrowdStrike Falcon installer will uninstall it for you.
  • If you have Sophos Antivirus on the computer, a restart will be required to finish the Sophos uninstallation process.

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Expand
titleCrowdStrike Falcon Install Instruction for Windows
Deck of Cards
idCSF Windows
tabLocationleft
Card
labelManually Install CrowdStrike Falcon
Note

Instructions for Windows 10 and Windows 11 are essentially the same. The main difference is how they look.

The install instructions for Windows also apply to CrowdStrike For Home.


HTML
<iframe src="https://drive.google.com/file/d/189nVO4g-Au8jY4sDcfUMDg-GCdFkqseN/preview" width="1280" height="720" allow="autoplay"></iframe>
1Go to https://software.lbl.gov/swSoftwareDetails.php?applicationID=259 and download CrowdStrike Falcon Sensor for Windowsno image
2Browse to the location where the file LBL_CS_Win_Installer_vX.X is downloaded, and double-click on it

3

You may see the popup"Windows Protected your PC"

Click More info

If not, skip to Step 5

4Click Run anyway

5

The pop-up "Do you want to allow this app to make changes to your device?" will appear

Click Yes

6

A command prompt window will appear stating "This may take several minutes. This window will close when the full process is complete"

This process will take between 4 to 10 minutes

If you have Sophos, you will need to restart the computer for Sophos to finish uninstalling.

Note

During this process, you may see the following notifications in the bottom right corner. You can ignore it.

This happens because during the transient state, Sophos Antivirus is being removed and CrowdStrike Falcon is being installed.

7

Once the command prompt window disappears. You are done.

If you want to confirm CrowdStrike Falcon is installed and running, see Is CrowdStrike Falcon Running?

no image
Card
labelInstall CrowdStrike Falcon via BigFix

Please visit:

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