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Purpose of Knowledge Article

  • This applies to Windows systems only
  • Provide a workaround for an issue when

...

  • the browser gives an "Update Your browser"

...

  • message when opening a link to a Google Drive file within a Microsoft file (Excel, Powerpoint & Word) on Windows systems

...

Resolution

1

Download the appropriate .reg file for the Microsoft Office and Windows bit versions combination you have:

Right-click on the Start menu buttonClick RunType in regeditClick OK

In the Registry Editor, browse to the following location based on the bit version of Office and Windows you have

Note:

Create the keys if they do not exist


Office 32 BitOffice 64 Bit
Windows 32 Bit
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\9.0\Common\Internet

Download this Office32_64+Win32_64.reg file and install it

N/A
Windows 64 Bit

HKLM\SOFTWARE\Wow6432Node\Microsoft\Office\9.0\Common\Internet\

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\9.0\Common\Internet

Make sure the Internet subkey is selectedSelect Edit on the menu bar at the topSelect NewSelect DWORD ValueYou will see a New Value #1 appear, rename it to ForceShellExecuteDouble-click on ForceShellExecuteChange the Value Data field from 0 to 1Click OKExit the Registry EditorSave your work and exit all the software and restart the computer

Download this Office32+Win64.reg file and install it

Download this Office32_64+Win32_64.reg file and install it

2Double-click the .reg file you downloaded

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3Click Yes

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4

Click Yes

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5Click Ok

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6Save your work, exit all programs, and restart the computerno image

Additional Resources