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LabAlert provides timely emergency alerts to the lab Lawrence Berkeley National Laboratory (LBNL) community via text message on your cell phoneemail, telephone, and text message via government-issued or private cellular telephone. It supplements Level1 and the Public Address system to quickly alert you of emergency conditions.
The service is "opt in". We encourage you to register your personal and/or your lab owned mobile device. You will not receive emergency notifications if you don't opt in. Don't forget to confirm your registration by entering the code you get via txt message. As an employee of LBNL your work contact information is entered automatically into LabAlert. If you would like to receive notifications via private devices for potential laboratory closures, general emergency information, or potential impacts to the building you reside in, please subscribe by performing the steps below. The service is free, can be stopped at anytime, and personal information is protected in a secured environment and not shared. Please note: Google Voice and some carriers' text message plans do not support receipt of "short code" text messages. If at any point you don't receive the validation text message, please check with your carrier.
To register for the service or manage your registration, visit the Registration Websiteclick the "Lab Alert" icon.
LabAlert is a joint service of IT, Public Affairs, and EHSProtective Services.
News and Commentary
None at this time.
Getting Started
- To register or manage your subscription, visit the Registration Website
- If you don't have an active LBL Username/Password, contact the helpdesk as below.
Step 1: Click on the link above.
Step 2: Enter your mobile number (the number on which you would like to receive txt/sms messages)
Step 3: Check your mobile phone for the confirmation code and enter it on the page.
Step 4: You're done. Optionally, you can also opt in to voice messages or personal email messages on that page too. All of these will deliver the same message to you.
- Click on the big green button.
- Login (if you need to) with your LBNL Username/Password.
- Select an open “Device” drop-down and select:
- “SMS / Text Messaging” to receive a text message.
- "Mobile Phone" to receive a mobile phone call.
- Put your number in the corresponding “Device” text box, include the area code, but no “dashes” (Ex. 5105559876).
- When you are done, simply click the “Next” icon at the bottom of the page.
- On the next page verify the information is correct and select “Submit Data” to finalize your changes, or select “Cancel” to go back to the previous page.
That's all there is to it! LabAlert text messages will come from the number "246-39" and any phone calls will show up as a toll-free number.
Help
- LabAlert FAQ Pages at IT FAQ
- Call the Helpdesk at ext. 4357 (486-4357) between 9 a.m.-5 p.m.
- E-mail [email protected]
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LabAlert is provided as part of the Berkeley Lab Technology Toolbox at no rechargecharge. However, you may incur text messaging charges from your cell phone provider at the normal rate you pay.
