Preparation
Make sure the target/remote computer is plugged in using a wired connection.
Make sure that power settings are configured to prevent it from going to sleep.
You may want to disconnect extra monitors. This will make it much easier to read the screen when using Remote Desktop applications.
Make sure that ALL security updates have been installed. Failure to do so may result in your system being blocked form the network, and inaccessible. Don't forget to reboot!
When you enter the target/remote computer hostname, make sure to add .dhcp.lbl.gov to the end of the hostname.
IE: HostName.dhcp.lbl.gov
Remote Desktop Options
While there are many options for user to remotely connect to computers at the Lab, Berkeley Lab recommends Google Chrome Remote as a free, secure, and easy-to-use option for most users. For more information, visit the Chrome Remote Desktop FAQ,
To see what other options are available, use the tables below. If you need help installing or configuring software, contact the IT Help Desk.
How to turn on RDP in Windows 10
| Target OS | Recommended Software | Information | Setup Information |
|---|---|---|---|
| To Windows | Windows RDP | Turn on RDP | Microsoft RDP Setup |
| To Mac | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| To Linux | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| To ChromeOS | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| Target OS | Recommended Software | Information | Setup Information |
|---|---|---|---|
| To Windows | Windows RDP | Microsoft RDP Setup | |
| To Mac | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| To Linux | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| To ChromeOS | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| Target OS | Recommended Software | Information | Setup Information |
|---|---|---|---|
| To Windows | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| To Mac | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| To Linux | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| To ChromeOS | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| Target OS | Recommended Software | Information | Setup Information |
|---|---|---|---|
| To Windows | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| To Mac | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| To Linux | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| To ChromeOS | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| Target OS | Recommended Software | Information | Setup Information |
|---|---|---|---|
| To Windows | Windows RDP | Microsoft RDP Setup | |
| To Mac | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| To Linux | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| To ChromeOS | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| Target OS | Recommended Software | Information | Setup Information |
|---|---|---|---|
| To Windows | Windows RDP | Microsoft RDP Setup | |
| To Mac | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| To Linux | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
| To ChromeOS | Chrome Remote Desktop | Requires Chrome | Chrome Remote Setup |
Troubleshooting
There are times your support technician will need to know the IP address of your computer. Berkeley Lab Cyber Security has provided a website for you to easily determine your IP address.
- Open your browser
- Navigate to http://connect.lbl.gov/
- Your IP Address will be displayed
