STE Call Pickup

Call Pickup allows others to answer your calls from their own telephones.  This is done by creating a group of up to 32 extensions.  If you are a part of a group and are within earshot of another group member’s telephone, you can answer the call.  If two phones in a Call Pickup group are ringing, the call that rang first is picked up.  You can place the first call on hold and then answer the second.

If you hear the fast busy tone when you use Call Pickup to answer a call, either that extension has not been assigned to the Call Pickup Group or another party has picked up the call.

To answer a Call Pickup:

1. Lift the handset
2. You should hear dial tone.
3. Press # 7.
4. You should be connected to the call.