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A/V Services (50, 54, 66 Auditoriums), Videoconferencing and Streaming

AV Services Hours:

  • Regular hours are 8:00 a.m. to 4:30 p.m., Monday-Friday.
  • AV services are recharged based on a flat rate of $100/hr.
  • Any labor performed outside these hours will incur overtime charges ($150/hour).

Support for Virtual Events:

  • The AV support tech will join 15-30 minutes early and stay connected for the first 15-30 minutes to ensure a smooth start.
  • AV cannot remain connected for the duration of every virtual event, due to high demand and staff limitations.
  • The host and co-hosts will retain all meeting controls and end the session when finished.
  • The IT Help Desk is available during business hours should unforeseen issues arise (510) 486-4357 or [email protected]

Rush Charges:

  • AV support requests made with less than 48 business hours advance notice will be billed at double time.
  • Full staffing requests made with less than a 2-week advance notice will be billed at double time.
  • AV may not be able to support late notice and/or emergency requests due to existing staff commitments.

Requesting AV Services:

  • To request remote support for virtual events or other AV-related services, use the AV Request Form.

Network Cables and Switches

Most network services are free. Some have charges. Please open a Service Now ticket for assistance, or email LBLnet at [email protected]

Printer Support

$110 per hour for standard printer service from printer repair vendor
Quote will be provided for cost of parts, return visit may be required.

Reference (Library)

  • Online journal access for those journals LBNL subscribes to:  No fee
  • Books and journal articles located at LBNL:  No fee
  • LBNL Reports:  No fee
  • Books, journal articles, and reports from UC Berkeley libraries:  No fee
  • Books, journal articles, and reports from other California or DOE-affiliated libraries:  No fee
  • Books, journal articles, and reports from all other libraries:  No fee
  • Material needed on a rush basis, i.e., within 48 hours:  No fee
  • The Library no longer purchases desk copies or books or personal journal subscriptions:  Please check with your departmental business officer.


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