Blog from March, 2017

Problems with the Lab's outbound and inbound calling provider caused service interruptions beginning at 8AM today.

All Services have now been restored.  

 

Zoom became our supported video conferencing tool about 18 months ago.   Everyone at the Laboratory can be automatically provisioned for an account.  Zoom provides both audio conferencing (including by regular old telephone dialin) and clear sharp video conferencing and screen sharing.  Let's check in on a month at LBL with Zoom...

Here's a snapshot of Zoom use at LBL in February:

 

The top 10 users used 71,222 Meeting Minutes!

Top users include NERSC, ESnet, Chemical Sciences, IT, Biosciences, and Systems Biology.

 

 

Join the 693 registered users at LBL at go.lbl.gov/zoom

 

Telephone Services will be performing upgrades to the parts of the Laboratory's telephone and voicemail systems on Saturday, March 11. The following services will be affected.
Between 9:00 am - 11:00 am : Voice mail for all Lab staff will be unavailable. This includes callers not being able to leave a message and users will not be able to retrieve existing messages.
Between 10:00 am and 1:00 pm :Occupants of buildings 30, 33, 46, 59, 71, 76 and 78 will not be able to receive incoming calls or to place internal calls to other LBL buildings not listed. To reach someone in one of the buildings not listed, staff can dial 9 and the person's seven digit phone number. Calls to outside numbers and E911 service will not be affected.