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Telephone Services will be performing upgrades to the parts of the Laboratory's telephone and voicemail systems. The following services will be affected.
Between 7:00 am - 8:00 am: Occupants of buildings 30, 33, 46, 59, 71, 76 and 78 will not be able to receive incoming calls or to place internal calls to other LBL buildings not listed. To reach someone in one of the buildings not listed, you can dial 9 and the person's seven digit phone number. Calls to outside numbers and E911 service will not be affected. Voice mail for all Lab staff will be unavailable. This includes callers not being able to leave a message and users will not be able to retrieve existing messages.
Between 9:00 am and 1:00 pm: Voice mail for all Lab staff will be unavailable. This includes callers not being able to leave a message and users will not be able to retrieve existing messages.
If you have any questions or comments regarding the planned outage, you may contact Telephone Services at TSC@lbl.gov or call ext. 7997.
Smartsheet is currently experiencing an outage that is affecting access to their service for some users. We are currently waiting resolution from Smartsheet, but have not received an estimated time of resolution. For further information on Smartsheet status click here.
Update from Smartsheet:
Update - This morning at 9:00, Smartsheet users in multiple geographic locations experienced issues connecting to the application. While working with our network provider, they identified an incorrect configuration. They restarted their service which appears to have corrected a bad route configuration at 3:57 PM pacific time and Operations verified a return to normal levels of traffic. We are continuing to work with the network provider and monitor the network activity and the application to ensure this issue is resolved.
Jan 26, 17:45 PST
Jan 26, 17:45 PST
Update - The recent technical issue causing a loss of connectivity for some users of the Smartsheet application has been corrected. We are continuing to monitor the issue at this time to ensure traffic flows as expected.
Jan 26, 17:12 PST
Jan 26, 17:12 PST
Monitoring - Some users of the Smartsheet application are reporting issues when attempting to access the application. At this time, we have verified that the Smartsheet application is functioning normally and that this problem is an external network event causing general connectivity issues for users in specific regions.
Jan 26, 10:03 PST
Jan 26, 10:03 PST
