Blog from May, 2014

Stump the Search Engine

We're excited to have launched the new portal powered by Google Custom Search.  We've been impressed by the results but we need your help to tune and improve it.  Try your searches and use the feedback link at the bottom of the search page to tell us about what worked and what didn't.


As part of a plan to reduce manual effort by the HR Shared Services new hire onboarding team, our collaboration team, and the IT Help desk - we deployed some new automated processes for Account Creation on May 15, 2014.  We offer three types of services: An Enterprise Directory Account (sometimes referred to as "LDAP") which everyone gets, a Google account, and an Active Directory Account for Windows File and Print services (network shares are also access by Mac Users). 

What's Changed?

1. We are disconnecting the idea of an enterprise directory (LDAP) username from a Google account.  (We were creating too many Google accounts when all that really needed was an "ldap" account to log into a system like JHA).  Google Accounts provide a lab email address and access to other core products (calendar, drive/docs, sites) and these services are generally not required by affiliates.


2. We create enterprise directory usernames automatically for everyone -  staff, contract workers and affiliates, using the same logic we were employing in the manual process. These accounts are created when the HR Hire action is completed and an employee number is assigned (usually the evening of the hire date action).  Passwords are provided at the badge office or by calling the IT Help Desk. Usernames are unique at LBL - we will not issue one that has been used before.


3.  Username choices, in order are:

  • FMLastname (JBSmith)
  • FLastname (JSmith)
  • FirstnameLastname (JoeSmith)
  • FirstnameMLastname (JoeMSmith)
  • FML (JMS)
  • FMLastname##  (JBSmith02)

4. We create Google accounts (with the same username) for email, etc for all staff and contract workers.  Accounts for affiliates will be ordered by HR Shared Services if selected by the host or designee on the Affiliate Registry when initiating the affiliate appointment.

5. We create Active Directory accounts (with the same username)  for all staff  and contract workers and start them in a disabled state.  They can be enabled when the user calls the HD and asks for their first password.  Active Directory is used by most staff employees in Operations and to a lesser extent by Scientific Divisions.  

Are you are an affiliate and need an account?

If anyone needs either a Google account or an Active Directory account and one is not automatically created, use the account request form and a ticket will be generated for processing by IT staff.  Go to our Lab services portal and follow the link for "commonly requested services"  and

will take an unusual scheduled daytime outage from 2-5pm May 23, 2014 for upgrades.

The Phonebook will be available at  during this outage.




On WednesdayMay 14, the Laboratory's  voice mail system will be unavailable from 5:30 p.m. until 8:00 p.m. for system maintenance.  During this time, voice mail messages will be unavailable and callers will be unable to leave a message.   

Outgoing and incoming calls will not be impacted.

For more information, contact Telephone Services (x7997).   

The UC Berkeley Research Computing (BRC) celebrates its launch on Thursday, May 22, 2014 at 3:00 p.m. in Sutardja Dai Hall. This exciting new program, developed with the IT Division's High Performance Computing Services group (HPCS), will help faculty and students with a range of computation and data needs for both research and instruction. BRC will include  a comprehensive HPC service offering including a condo and institutional cluster, cloud computing support, and virtual workstations. BRC will also develop a community of consultants from across campus departments to share knowledge and better understand and meet faculty and students needs over time. To attend the event RSVP here.