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Purpose of Knowledge Article
- Provide fixes for issues:
- Apple devices (computer, and iPhone/iPad) that can connect to the LBL network but are having trouble accessing the internet even though their computer is not blocked
- Apple devices (computer, and iPhone/iPad) that can not access the internet on the computer after installing Eduroam Wireless Profile
- Apple devices (computer, and iPhone/iPad) that are having trouble connecting to the Eduroam network
Resolution
| 1 | Open up System Preferences from the Apple icon on the top left corner |
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| 2 | Select Network | |
| 3 | Click the Lock icon |
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| 4 | Type in your computer password | |
| 5 | Click Unlock | |
| 6 | Click Advanced | |
| 7 | Select the Proxies tab |
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| 8 | Uncheck the box for "Auto Proxy Discovery" | |
| 9 | Click OK | |
| 10 | Click Apply |
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| 11 | You should be able to connect to the internet again | no image |
| 1 | Open up Settings |
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| 2 | Click Wi-Fi |
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| 3 | Click the blue 'i' icon for Eduroam Wi-Fi |
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| 4 | Click Configure Proxy |
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| 5 | Select Off |
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| 6 | Click Save |
