Please choose from a user guide below. For additional help and support, or to request services, please contact Telephone Services at TSC@lbl.gov or call x7997.
Desk Phones
- Avaya J179 VoIP Desk Phone Quick Reference Guide
- Avaya J179 VoIP Desk Phone User Guide
- Avaya 9404 and 9408 Quick Reference Guide
- Avaya 9408 and 9408 Telephone User Guide
Softphone
Conference Phones
Voicemail – CallXpress is our current voicemail system through 5/19/2024
Voicemail – Avaya Messaging will be our new voicemail starting 5/20/2024
- Avaya Web Client Guide – A complete user guide to your voicemail web access online
- Avaya Messaging Web Access – Access your voicemail and manage your settings and preferences online through your web browser
- Avaya Messaging Voicemail User Guide – A complete user guide to your voicemail by telephone
- Avaya Messaging Quick Reference – Quick menu keys and tips for telephone access
- Avaya Messaging FAQs – Get quick answers to the questions asked most often
Helpful Video Trainings
Headsets