The Druva inSync service will be changing effective January 1, 2021. To maintain the current service model and pricing of $57 annually, the data volume allowed to be backed up will be limited to a total data volume of 1TB per user. For users that exceed 1 TB of data volume being backed up, the annual cost will increase to $642. You will still be able to backup up to 10 devices.
To avoid this increase in cost, we recommend you move your data to the enterprise storage solution, Google Drive using either Google Drive File Stream or Google Backup and Sync. If you use either option, then you must uncheck in your Druva inSync backup account the local file folder Google Drive to avoid backing up this data to Druva. This will prevent you from going over the 1TB limit.
Once your data has been moved, notify our Druva inSync Team so we can remove your old snapshots to reduce your backup size below 1TB.
If you would prefer assistance to move your data or set up either Google solutions, you can simply reply to this email and a help ticket will be generated. You can also contact the Help Desk by chat at go.lbl.gov/itchat.
