As reported in a January article, the IT Division is moving forward with a plan to offer an Enterprise Directory self service password reset service. The next step in the process is to allow existing lab users to register secondary contact information (a non LBL email address or a mobile phone number for text notifications). Note: all new employees and affiliates have experienced this as part of their initial account activation process since January 29, 2015.
Our soft launch of the registration process will include primarily IT employees, but we may reach out to groups we frequently work with to get feedback on the new process. Feedback gathered from this effort will dictate when we launch this capability for the entire lab. In April, we will start to use the new Password Change Page followed by the self service reset capability soon after.
Initial Launch Point
For those of you who also use our Windows Active Directory, the initial launch point also includes an option to reset this password, as shown below.
Our Account Management FAQ has additional details on these tools.
