Overview
The Berkeley Lab IT Audio Visual Services (AV) team offers training and support to help your group effectively schedule, manage and host successful events in a virtual space.
Hours of Operation
Regular AV hours are 8:00 a.m. - 4:30 p.m., Monday-Friday. Any labor performed outside of these hours will incur overtime charges. The minimum labor charge for weekend days is 4 hours (depending on staff availability).
Services Description
- Support for Virtual Events
- Audio/Video Editing and Post Production
- Group Audio Visual Training Workshops
- Audio Visual Equipment Upgrades
- Digital Signage Solutions
Getting Started
All requests for Berkeley Lab's IT Audio Visual support services can be made using the AV Request Form.
Video Conferencing
For more information on Berkeley Lab video conferencing services, visit the Video Conferencing FAQ page.
Conference Rooms
The following rooms at the Lab are supported by IT. Conference rooms are currently closed and will reopen once approved by the Lab directorate.
| Building | Room |
|---|---|
| 50 | Auditorium |
| 50E | 1543 |
| 54 | 130 (Pers Hall) |
| 66 | Auditorium |
| 50A | 5132 |
| 50A | 4133F |
| 50B | 1237 |
| 50B | 2222 |
| 50B | 2232A |
| 50B | 4205 |
| 70A | 3377 |
Cost & Terms
All AV services are recharged at a flat rate of $150/hr, including staffing for live streaming events (Zoom webinars).
Hours of Operation: The AV team provides support from Monday – Friday, 8:00 a.m. to 5:00 p.m. PT. We will make our best effort to handle support requests on a case-by-case basis, but we cannot guarantee support availability outside of normal business hours.
Overtime Charge: Any labor performed outside these hours will incur overtime charges at a rate of $300/hour.
Rush Charge: AV requests made with less than 48 business hours advance notice will be billed at double time. Note, the AV team may not be able to support emergency requests due to existing staff commitments.
Equipment: AV Services does not loan, rent, or sell equipment. Requesters take full responsibility for replacing in-room equipment/property that is damaged/lost/stolen during events.
Event Support: AV technicians can join 15-30 minutes early and remain connected for the first 15-30 minutes (upon request) for a minimum charge of 1 hour. Due to staff limitations, AV technicians cannot remain connected for the duration of events.
On-Call Support: The IT Help Desk is available during business hours (Mon-Fri, 8:00 a.m. – 5:00 p.m. PT). Chat IT: go.lbl.gov/itchat.
Still Need Help?
Contact Information
- IT Help Desk: 510-486-4357 (HELP)
- E-mail: [email protected] to open a support ticket
