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Overview

Zoom is Berkeley Lab's recommended video-conferencing platform. It is extremely easy to use, and can be used for everything from 1:1 discussions to all-hands briefings. Zoom is available to all employees at Berkeley Lab. To get started, and to find training and other resources, please visit https://zoom.lbl.gov.

Sub-links:

Using the Zoom Client

If you're just getting started, download the Zoom app and launch the application.

WAIT before you click Join a Meeting make sure you Sign In.

IT Frequently Asked Questions (FAQ) > Remote Meetings with Zoom > Zoom - Log In Screen.png

Sign in with Google (on the right side menu) using lbl.gov email address and LDAP login credentials.
You can also select Sign In with SSO and enter your lbl.gov email address to authenticate.
Non lbl.gov users follow the same process using the email address that is currently provisioned for their Zoom account.
Reference: How to Sign into Zoom

IT Frequently Asked Questions (FAQ) > Remote Meetings with Zoom > Screen Shot 2022-06-07 at 3.09.08 PM.png

From the home screen of the Zoom app, you can Host a New Meeting, Join, Schedule or Share Screen in a Zoom Room.

IT Frequently Asked Questions (FAQ) > Remote Meetings with Zoom > Zoom - Home Screen_Host Join or Share.png

Using a Browser

Go to zoom.lbl.gov, scroll down the page and click Join a Meeting
Enter the Meeting ID number and click Join

Next, select Join with Computer Audio to start the meeting. If you are in a Zoom Room, click the red X in the upper left corner.

For scheduled Zoom meetings, always start the meeting on the host laptop first.

The host laptop will have the ability to record, chat, mute attendees and/or assign co-hosts.

To use the "Make it a Zoom Meeting" function in Google Calendar download the Zoom Chrome extension.

Meeting Controls

The Zoom menu is located at the bottom left portion of the screen.The cursor may need to hover over this portion of the screen to view.
If you hear feedback, someone has joined computer audio. Click the up arrow next to Join Audio of the culprit and choose Leave Computer Audio.

Screen Sharing

To share your screen, first open the document on your computer.
Then go back to Zoom and click the green share button.
Click the icon of the document you wish to share.

IT Frequently Asked Questions (FAQ) > Remote Meetings with Zoom > Screen Shot 2020-03-15 at 5.06.50 PM.png

Run a Security Check Up

After your meeting begins, click the security button to quickly lock the meeting, enable the waiting room or restrict attendee sharing and chat permissions.

IT Frequently Asked Questions (FAQ) > Remote Meetings with Zoom > Zoom Security Check Up.png

Troubleshooting

Avoid connecting both computer audio AND a phone or zoom room system due to audio echo.
Most issues can be resolved by selecting Audio Settings to test the speaker and microphone.
Click the up arrow to the right of the microphone to reveal the menu.
The settings screen will run speaker and microphone tests on your computer system.

Still Need Help?

Scan the QR code with a smart phone or tablet for more useful tips or click the blue icon in the lower right corner of this page to start a chat with IT Help Desk.