All Berkeley Lab employees are automatically provisioned a licensed Zoom account at no cost. To self activate your account, follow these instructions. See below for a description of Zoom account types.
Basic
- Anyone can sign up for a basic Zoom account. By default, the participant limit is set to 100 remote attendees. All meetings will time out after 40 minutes.
- Berkeley Lab employees are automatically provisioned a licensed Zoom account.
- If you find yourself with a Basic account, contact the IT Help Desk (help@lbl.gov) to request an upgrade.
- You can check your account type by visiting zoom.lbl.gov > My Account > Profile. The user type should read "Licensed."
Licensed
- Users at the Lab are provisioned a Zoom Pro account.
- To activate your account, download the Zoom desktop application and sign in with SSO.
- If the previous step doesn't work, email the IT Help Desk help@lbl.gov from your lbl.gov email account.
- All the functionality of Zoom is available with the exception of providing toll free telephone connections to your meeting.
- Toll numbers for US and International are provided.
Toll-Free
- If you desire to provide free phone calls for participants in your meetings, you will need to put in a request to help@lbl.gov and provide a Project and Activity ID.
- You will be recharged for minutes your participants use, based on a rate table provided by Zoom.
- The cost per minute depends on the location of your remote participants. To see a list of per minute rates, visit this page: lbnl.zoom.us/zoomconference/rates.
Account Features
| Feature | Description |
|---|
| Participants | Up to 300 participants (no time limit) |
| Screen Sharing | Screen sharing is available to any participant (host can lock out screen sharing for a meeting). zoom.us/share |
| Annotations | Any participant can annotate content on a shared screen. (host can lock this out for participants) |
| Access | A participant can grant remote access control to another participant - useful for troubleshooting or providing assistance
|
| Room Systems | Traditional room systems can join a Zoom Meeting (call in to the IP address in the event invitation) |
| Delegate | Users can allow another licensed user to schedule meetings on their behalf. |
| Google Calendar | Zoom scheduling is integrated with Google Calendar. Download the plugin. |
| Gmail | Zoom instant meeting invitations use Gmail to send the invitations. |
| VC Carts | Zoom is on our Video Conference carts (typically used to join a meeting) |
| More support... |
Webinar or Large Meeting
- IT can temporarily assign a webinar license to a lbl.gov account for audience sizes larger than 300 remote attendees.
- When the webinar is completed, the license will be reclaimed by IT within 3 days.
- To request a webinar license, enter an AV support request with the details of your event and PID.
- Use of the license is granted for up to 2 weeks which provides time to practice using the license and conduct the event.
Still Need Help?
Click the icon in the lower right corner of this page to start a chat with the IT Help Desk.