Help for New Employees
Get a Google Apps account
This is something that will probably be done for you, but if it's not, here are the steps to do it.
Use Google Mail to create an event in Google Calendar
You can create an event on your Google Calendar that uses the title and recipients list from your Gmail message. Simply open the message, click Create an event in the More menu, and then fill in the date and time. If you need more detailed instructions, here are the steps.
Use Google Mail to create a Google Document
There's a lab to enable that will add a Create a document option to the More menu when a message is open. Once that's enabled, open an email message, click Create a document in the More menu, and Google will create a document - the title will be that of the email and the content will be what's in the body of the email. If you need more detailed instructions, here are the steps.
Use Google Mail to create a Google Task (GQueues is another option)
If an email contains something that should go on your To-Do list, there's an easy way to add it to either your Google Task list or your GQueues tasks. Here are the steps.
Not familiar with GQueues? Read about it here.
Create a new Calendar for a special project
Use a Form to survey collaborators about some aspect of a project
Create a Google Site to advertise and organize project
Support
Help Resources
Go to the new Google Help Center
Google GMail and Gcal tips and tricks are here
Google Apps for Business - webinars
Known Issues
Known Issues with Google Apps are here.
Countries that are blocking Google are here
Troubleshooting Information
Go here for the data Google wants us to provide.
The Google Calendar Team provided this shortcut to getting required event information for troubleshooting: "add &eventdeb=1 to the end of the calendar URL"
IT help Desk
Do you have questions that aren't answered in the individual help centers? Contact the helpdesk . Would your division or group like an in-person demo? Open a helpdesk ticket for that too.
Google User Group
We have established a Google Users Group (GUG). The primary focus will be communicating new features via email and occasional brown bags. Anyone will be able to opt in or opt out as they desire. Our second meeting will be in building 50 auditorium for a noon Brownbag on Friday, March 2. If you'd like to join our group please click here to subscribe.
Training Options
General Lab training
Taught as hands on classes in 90-26. Register using the HR Self Service Training Site here.
- ITD0200 Introduction to Gmail/Gcal (LearnIT)
- ITD0201 Introduction to Google Docs (LearnIT)
- ITD0202 Google Sites (IT Division)
- ITD0203 Google Calendar Tips & Tricks (IT Division)
- ITD0204 Intro to Smartsheet (IT Division)
Gmail
Training is available in an online video here or you can visit the Gmail FAQ.
Gcal Lecture Only Seminars
None Currently scheduled
For a recording of a past session, go here
Release Schedule Options
IT Events Calendar
(Note: This is an example of a Google calendar that has been "embedded" in a wiki page)
