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Before you ever make any major changes to your system, always ensure you have a full and complete back up. This will enable you to restore your system if any of the fix does not work.
- Stop the Windows Modules Installer service, by clicking Start and in the Search box type services.msc
- Scroll down to the Windows Modules Installer service and double-click on it
- Under Service status, click Stop, then click OK
- Use File Explorer to go to C:\Windows\Logs\CBS. (If Windows is installed on a different hard drive, you have to go to that drive.)\
- Delete all of the files in that folder
- For good measure, delete all the "cab*" files in your Windows Temp folder, typically C:\Windows\Temp
- Reboot
If you would like help with this process, please click the link below to request support. Request Help |
This project was possible because IT identified affected systems with BigFix. To get BigFix for your computer, please visit visit software.lbl.gov.
