Inbound and Outbound email from lbl.gov was out of service from approximately 2pm to 5.30pm. Email delivery was restored at approximately 5:15pm , but there is a substantial backlog of messages to process. We anticipate that all email in the queue will be delivered by later this evening.and the backlog of message received and sent during the outage is expected to be processed and delivered by 8pm.
All emails sent from LBL during the outage have been delivered. Inbound emails may be delayed depending on how other sites attempt to redeliver mail. If you are experiencing missing or delayed messages as of 8AM on April 26th, please contact the IT Help Desk at help.lbl.gov
Technical Details:
Email flowing to and from Google transits the LBL network for cyber security and mail processing under normal mail flows. A datacenter switch in Building 50 experienced issues at 2:09PM. It was restored at 2:25pm.
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