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Warning

If you use Google Authenticator on your personal or Lab issued mobile device, Lab policy requires that the device must be configured to use a lock screen (PIN, pattern, fingerprint, etc.).

Choose the tab for your Operating System below:

Deck of Cards
idInstall Google Authenticator
Card
labelInstall Google Authenticator on Android
1To install Google Authenticator app, go to the Google Play Store on your phone. Find the Google Authenticator application and install it. Then open the app.

Google Authenticator for Android icon.png

2Tap "Begin setup".
3

Then, tap "Scan a barcode".

Tip

If you are missing a "Barcode Scanner", the app will prompt you to install a suggested app. Tap "Install" to the suggested "Barcode Scanner" app. After installation has completed, click "Scan a barcode" once more on Google Authenticator.

4

Generate a barcode here: How do I add/remove a Google Authenticator token?

You must generate a barcode at the above link to continue installation.

You will only have ONE CHANCE to scan the code generated at the link above.


5

If the QR Code scan is successful, you will see the 6-digit OTP (One-Time-Password) on your device. This code is valid for 30-seconds only. You must enter the token when you log in with your username and password. If you happen to take longer than 30 seconds, then use the most current auto-generated OTP.

Card
labelInstall Google Authenticator on iPhone
1

Find the Google Authenticator application in the Apple App Store on your phone by using the Search bar (type in "authenticator").

When you find the listing, tap on the "GET" button, then tap on the "INSTALL" button.


3Open the Google Authenticator app, and tap "BEGIN SETUP".
4Tap "Scan barcode", then tap "OK" to allow the app to access the camera.

5

Generate a barcode here: How do I add/remove a Google Authenticator token?

You must generate a barcode at the above link to continue installation.

You will only have ONE CHANCE to scan the code generated at the link above.



6

If the barcode scan is successful, you will see the 6-digit OTP (One-Time-Password) on your device. This code is valid for 30-seconds only. As the 30-second time limit approaches, you may see the code turn red. If you cannot enter it immediately, then wait a few seconds and enter the next valid code that will automatically appear.

Card
labelTest Google Authenticator
1On the OTP homepage, you may verify if the OTP is working by clicking on the "Test" link below your device's nickname.

2

Enter the Google Authenticator's time-sensitive OTP from your device into the "One-Time Password" field and click "Test Now".

Note, once the time has expired, the token will be invalid. Only the newest OTP should be entered into the field for verification.

3You should see a Success! You can test again or click "Done" message if successful. If there is a problem, you may restart the registration or call the help desk at x4357.

Card
labelRemove Google Authenticator
Warning

Ensure you have another form of MFA setup before removing a token.

1On the OTP dashboard, you may click on "Delete" if you decide to permanently stop using the device to access LBL assets that require an OTP.
2Click "Delete" to confirm the deletion.

...