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- Users can add content using Wiki markup or through a WYSIWIG editor.
- To create a document, the user can either import a Word doc into Confluence, which will convert it into a wiki page; or the document can be created as a Wiki page in Confluence, and the wiki can be exported into Word, Excel, PDF, HTML or XML format
- Version control
- Access-control permissions
- RSS feed builder that allows users to receive updates on new content changes
- Indexing of the content of attachments, making it easy to search for keywords (although this feature does not currently work for Office 2007 documents)
- Ability to embed macros, widgets, charts and graphs from Excel files or from an SQL database using a special plug-in
- No support for Microsoft Office on a Mac, only OpenOffice and NeoOffice (future versions expected to support MS Office)
- Most of the functionality in Confluence is delivered through plug-ins and not all of them are free. The user must study which plugins are appropriate to their project, install them and sometimes even pay for them.