Purpose of Knowledge Article:

Download, install and activate Microsoft Office 2019 on macOS and Windows computers.

Resolution:

Select the instruction you need: macOS or Windows

Before you start:

Make sure you already have an approved license for the Microsoft Office 2019 license for macOS from https://software.lbl.gov.
Internet connection is required.

Be sure to follow all 3 parts of the instruction. Click on each part to expand or collapse it.

Part 1: Download and Install Office 2019

1	Download your copy of Office 2019 for macOS from https://software.lbl.gov under the Purchase History section.
2	Right-click or control+mouse click on the installation file, Microsoft_Office_16.20.18120801_Installer_DH.ISO Select Open
3	Right click or control+mouse on Microsoft_Office_16.20.18120801_Installer.pkg Select Open
4	Click Continue.
5	Click Continue to the Software License Agreement.
6	Click Agree.
7	Type in your computer password Click Install Software
8	Click Install.
9	Click Close once the installation is finished.

Part 2: Activate Office 2019

1	Return to the window that you launch the installer from in Part 1, step 3. You will see another file Microsoft_Office_2019_VL_Serializer.pkg. Right click or control+mouse on Microsoft_Office_2019_VL_Serializer.pkg Select Open
2	Click Continue.
3	Click Install.
4	Type in your computer password Click Install Software
5	Click Close.

Part 3: Configure and Update Office 2019

1	For quick access to the Microsoft office software: Open up the Application folder Drag and drop Word, Excel, and PowerPoint to the Dock for quick access
2	Launch Microsoft Word.
3	Click Get Started.
4	Click Skip sign in at the bottom. DO NOT CLICK the blue Sign in button.
5	Click on Start Using Word.
6	Repeat steps 2 through 5 for Excel and PowerPoint.
7	Quit Excel and PowerPoint and return to Word.
8	On the Word menu bar: Click on the Help menu Select Check for Updates
9	Click OK.
10	In the Microsoft AutoUpdate window, make sure the box for Automatically keep Microsoft Apps up to date is checked.
11	Leave the Microsoft AutoUpdate open and quit Word: On the Word menu bar, select Word Select Quit Word
12	Return to the Microsoft AutoUpdate window: If the Update available field shows any number besides 0 Click on the Update button
13	Repeat Step 12 until you see All apps are up-to-date.

Before you start:

Make sure you already have an approved license for the Microsoft Office 2019 license for Windows from https://software.lbl.gov.
Internet connection is required.

Be sure to follow all 3 parts of the instruction. Click on each part to expand or collapse it.

Part 1: Download and Install Office 2019

1	Download your copy of Office 2019 for Windows from https://software.lbl.gov under the Purchase History section.
2	In your Download folder: Locate and right-click on the file Office2019x64.exe Select Run as administrator
3	Click Yes.
4	Office 2019 installer will start and you will see: Please Stay online while Office download, We'll be done in just a moment. Yes, stay online and allow the installer to finish before continuing.
5	Once installation is done, you will see: You're all set! Office is installed now. Click Close.

Part 2: Activate Office 2019

1	Under the Start Menu Locate and launch Word
2	Click Accept and start Word.
3	Click Close.
4	Open a Blank Document.
5	Click File.
6	Click Account.
7	Click Change Product Key.
8	Copy and paste the product key into the Enter an Office product key field You can obtain the product key from the Purchase History section at https://software.lbl.gov Click Activate Office
9	Click Accept and Start Word
10	Microsoft Office is now successfully activated	no image