Posted by Tammera (Tammy) Campbell
Overview
Workstation support encompasses the acquisition and maintenance of a desktop or laptop system (hardware and software) and access to standard File and Print Services. The service includes break/fix support for workstations and printers. In some cases, the work is done with IT staff, however some services (like printer repair and Apple hardware support) can best be done by vendors certified by the manufacture.
Services
- Backups
- Windows File Service (CIFS)
- Purchase A Computer
- Operations Desktop Support
- Printer Support
- Remote Access
- Linux Workstation Support
- Software Licenses and Downloads
News and Commentary
News and information about IT Services can be found on the IT Division website, it.lbl.gov.
Support is available Monday-Friday during standard business hours. Contact us by:
- Visiting IT Knowledge Base, at faq.lbl.gov
- Creating a help ticket at help.lbl.gov
- Sending an email to help@lbl.gov
- Calling our Help Desk at x4357
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