Report Network Problems

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  • Contact LBNL Computer Help Desk: 510-486-HELP (x4357) for general computer help

To report a problem please contact the CIS Help Desk at x4357 or http://www.lbl.gov/IT/CIS/helpdesk/help.cgi

The LBLnet infrastructure is monitored at all times by our automated network management systems which notify us of network outages by pager.

Our goal is to always be the first to know about any network problem, but please let us know about problems you encounter.
We would rather hear twice than not at all!


To report network problems that don't need immediate attention, please send email to lblnet@lbl.gov
  • Network Maintenance

The IT Division web page contains information about network maintenance and other scheduled maintenance.
  • Contact LBLnet for Network Information

For information requests that don't need immediate attention, please send email to lblnet@lbl.gov
Expect a response within 4 to 8 hours during business days.

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