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As reported in a January article, the IT Division is moving forward with a plan to offer an Enterprise Directory self service password reset service.  The next step in the process is to allow existing lab users to register secondary contact information (a non LBL email address or a mobile phone number for text notifications).  Note:  all new employees and affiliates have experienced this as part of their initial account activation process since January 29, 2015.  

Our soft launch of the registration process will include primarily IT employees, but we may reach out to groups we frequently work with to get feedback on the new process.  This is expected to start On Thursday February 26.  Feedback gathered from this effort will dictate when we launch this capability for the entire lab.  In March, we will start to test the actual self-help process with a planned lab wide rollout in April.

Initial Launch Point

For those of you who also use our Windows Active Directory, the initial launch point also includes an option to reset this password, as shown below.


Our Account Management FAQ has additional details on these tools.


Register and join us for some exciting training opportunities provided by LBNL-IT! 

Are you interested in learning how to write programs to get and share scientific data over the web?  Looking to learn how to get started quickly with Arduino for a new project?  Need to create a pivot table but don’t know how?  Over the next several months the IT Division will offer a unique training schedule we hope best meets your training needs. 

For more information on our course offerings see below details or visit us at:


Course Title and Description



Intro to Arduino (Hands On) | March 2 – AM Session:

Learn the basics of installing the program on your laptop; writing Arduino programs; and how to connect actuators (LEDs, motors, speakers) and control them from a program. Arduino kits will be provided.


Advanced Arduino (Hands On) | March 2 ­– PM Session:

You’ll be introduced to advanced Aruino concepts focusing on sensors, actuators, and programming techniques that might be used to monitor or control equipment.  To attend this course we recommend you have a basic familiarity with Arduino software and hardware.  Arduino kits will be provided.


Software Carpentry: Instructor Training | March 10-11:

The two-day course led by Software Carpentry founder, Greg Wilson, will introduce you to basic ideas in education psychology and instructional design.  This course will provide you with an opportunity to teach your fellow scientist/engineer how to build better software to work more effectively.  No previous training in teaching is required, but participants should be comfortable writing medium-sized programs and using the command line.  Experience with version control tools such as Git is desirable as well.


Software Carpentry: Web Programming | March 13:

The one-day course led by Software Carpentry founder, Greg Wilson, will show you how to write programs to get, share, and syndicate data over the web, and how to write simple web applications.  Participants must have previous programming experience in Python. Prior experience writing HTML is useful but not essential.


Excel 2010: Intermediate and Advanced Courses | March - June

Looking for training in intermediate and advanced Excel?? We recommend the following:

  • Creating Advanced Functions | March 18
  • Using the “What If” Analysis Tools & Recording Macros | March 18
  • Excel for Science | May 20
  • Becoming a Master of Data Analysis | April 15, June 17, June 24
  • Presenting Financials: Make Numbers and Statistics Standout with Excel and Powerpoint | April 15, June 17  

Don’t see a class in our course offerings and would like to suggest one, or two.  Feel free to drop us a note at:

We’d also love to hear how we’re doing so do share with us!

WWW, Today, and Newscenter will be under scheduled maintenance beginning at 8PM on February 2, 2015 for 4 hours and will be unavailable.   All other wordpress hosted sites will also be under maintenance.   No redirection will be in place.  No other services will be impacted.  Directory services will still be available at

Additional information will available on if the maintenace window changes during the outage.  


Update: Outage completed normally at ~9:10PM

Are you running out of space in your office?  Are you moving to a new office?  Is the size of your office being reduced?  Are you responsible for dealing with the records of retiring (or already retired) scientists?  Are you wondering what to do with all the files you are responsible for–which ones need to be kept, which can be archived, and which can be disposed of, all in compliance with Lab and DOE regulations?  You can get the answers to these and other questions by attending a 1.5 hour workshop being put on by the Archives and Records Office.  

The class is scheduled for Thusday, January 29 from 1:30 PM-3:00 PM in 50A-5132.

Go here to register:

Select: ITD0508 | Archiving Files & Records


Updates to key dates were made in Mid January. The new employee & affiliate activation process with a short duration one time password starts January 29. Late February and March, current lab employees will be allowed to enter secondary contact information in preparation for an April release of a PW self service feature.


The Enterprise Directory (LDAP) service is changing in January 2015.  We are modifying the look of the central login page (view this link for a preview after authenticating to the web site).  This new look will provide some anti-phishing advice as part of the effort and will be deployed on Thursday January 8.

We are also planning a move to a self service password reset capability modeled off successful approaches used by other institutions.  This will involve pre-registration of  alternate contacts (SMS text message or secondary non-lbl email address).    We will  be introducing this to all new affiliates and employees starting January 29 in cooperation with partners in HR.   In  February we will  implement a soft launch within the IT Division in order to test the new registration capability before  the lab wide deployment.  In April, the new Password reset page (with the option of registering these alternate contacts) will be made available to anyone at the lab.  This is a prerequisite for the self service approach we will be deploying in February.

At the time you are notified that your enterprise directory password will expire, you can change it as you do now.  In April, if you have taken the time to register alternative contact methods, you can request a self service password reset.  A one time activation password will be sent to you via an alternate method and you can use it to change your enterprise directory password.  

This effort is expected to greatly improve our service - since it extends the PW reset capability beyond the Help Desk normal working hours of 8am to 5pm (and best effort staffing from 7am to 8am and 5pm to 6pm).


It's cold and rainy outside, but the reading lounge has something new to warm you up.  Come check out our new energy efficient led "fire"place along with our selection of curated books, magazines, and journals.  

To support testing of recently repaired emergency power off (EPO) equipment, a full network outage is scheduled on December 26 from 8:00AM-3:30PM.  We expect some services to be restored before 3:30PM.   All Laboratory network connectivity, most IT services, and some telephone services will be unavailable.

Impacted Services: Numerous, representative major services include:

  1. All Laboratory Network Connectivity (except and, but including JGI.  Access to and from LBL to the internet and between subnets will be unavailable.  

  2. All Laboratory Websites excluding those hosted outside LBL.  Since there will be no network connectivity to LBL, all websites hosted at LBL will be unavailable.  However,,, and will be available as they are hosted outside the Laboratory.

  3. All remote access to LBL.  Again, since there will no network connectivity, remote access will not be possible.

  4. Google Services including Email (partial): During the outage, incoming and outgoing email will be queued and delivered when connectivity is restored.  Users with active authenticated sessions to Google services including gmail will be able to use these services during the outage, but new authentications to Google will not be available.   Access to email via IMAP will also be available, but again, outgoing and incoming email will not be delivered until after the outage.

  5. All Authentication:  No authentications using LDAP or (Shibboleth) will be possible during the outage.

  6. All business systems will be unavailable, as there will be no network connectivity.

  7. All Voicemail

  8. Phone service in buildings 46, 71 and 76

Selected Services Anticipated to be Available:

IT Survey Begins

IT Division's triennial user survey kicked off this morning. A statistically valid sample of the laboratory population has been selected by the survey firm retained by IT Division (MOR Associates) and those users received email this morning asking for them to participate in the survey.  IT wants to thank those of you selected in advance for your participation in the survey.  The survey is one of the most critical tools we have in charting our near and medium-term priorities and investments, as well our performance.  


If you have questions about the survey, please contact


You can also view the results of our 2011 Survey.

Data centers consume approximately 2 percent of the nation’s electrical energy and roughly half of that is consumed by the IT equipment.  Berkeley Lab EETD researcher and lead author Henry Coles and co-author,  HPCS consultant Yong Qin from IT, recently published a paper where they evaluate server energy use and efficiency among commercially available servers that appear to be similar in design and performance, but were different as a function of server brand. The energy use and performance measurement methods presented in this report can assist those specifying IT equipment to select models and configurations that have superior energy use efficiency.  Coles and Qin will be presenting their results today at the 2014 Data Center Efficiency Summit held in Santa Clara, CA.

High Performance Computing Services systems analyst Jackie Scoggins will be giving a talk about how we recently migrated our scheduling environment, which manages the job scheduling for all of our clusters, cluster condo users, and institutional computing at the Lab and for the UC Berkeley Research Computing program, to the SLURM job scheduler at the SLURM User Group Meeting being held this week. SLURM, an open-source job scheduler originally developed at LLNL and used on the largest systems in the world, is now available with commercial support from SchedMD and is fast becoming the preferred scheduler to use for academic research computing. Jackie will also be giving a tutorial on using Berkeley Lab NHC (Node Health Check) with SLURM.

Outage Details


We are planning to upgrade our Commons wiki to Confluence 5.5.6 (from 5.4.3) the evening of Wednesday, September 24, 2014.  The outage window will start at 6pm and end at 9pm.


In addition to bug fixes, the new version of Confluence has a more robust task manager. This and other changes are highlighted in their announcement here. Commons hosts a number of Division Web sites (IT, Facilities, HR, Nuclear Sciences, Physics), along with many department and project spaces.

Researchers at the ALS used “soft” X-rays to image structures only five nanometers in size. This resolution is the highest ever achieved with X-ray microscopy and may have ushered in a new era for nanoscale imaging. Diffraction data is recorded by a high speed CCD camera and fed through a Data Pipeline consisting of a 43K GPU core infiniband LInux cluster, a high speed 10 gigabit network and a Data Transfer Node running Globus Online implemented by the High Performance Computing Services Group. Read more.

IT is proud to launch a 1 year pilot of COS Pivot, a tool for finding funding opportunities.   The tool indexes over 20,000 opportunities and presents them in a searchable database.  It can also match funding opportunities automatically based on profiles established and edited in the system.  

Additional information will be forthcoming soon, but in the meantime, feel free to begin to use this tool:    (Access from LBL IP space will allow full searching of the database, create an account using your LBL email address to unlock additional functionality).



New version deployed on July 31


We made some changes to the phonebook after reviewing customer feedback.

The screen shot below reflects the new look will surface later Thursday afternoon

The Labs phonebook (directory look-up) service is undergoing some changes. It incorporates some of the more advanced search techniques in the new "Elasticsearch" back-end engine.  

By default, the phonebook performs a Basic search  and sorts the results by name.  If you're coming from the old directory search application and still trying to use its more limited set of functionality, you may be interested in sticking with the Basic search option.  

Phonebook help can be found here.  The more advanced capabilities of the new search tool are explained.

Elasticsearch  is "a flexible and powerful open source, distributed, real-time search and analytics engine".  For more information on this tool, go here.

A new Windows client from Fuze is now available - go to to install it.   

The Fuze client is installed on 46 Video Cart/Office Systems (the Mac Version) - and with the release of the latest Windows client a unified look and feel is consistent across laptop and desktop systems.

Usage trends are shown below



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