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Google is currently experiencing an issue where some users are unable to login to their Google Accounts.  Google's product engineering team is currently investigating this situation. For status of this issue from Google click here.

Google is currently experiencing issues with Google Slides.

For status on this issue from Google visit the Google Apps Status Dashboard.

If you are having an issue with Excel not opening downloads in Windows 10, you may need to change your protected view setting.

In Excel go to File > Options > Trust Center > Trust Center Settings > Protected View, and then uncheck "Enabled Protected View" for files originating from the Internet.

If you are still having any issues opening files, please contact the Help Desk at (510) 486-4357. (xHELP)

First Use of Tape Recorder in Radio

August 26, 1938

Radio station WQXR in New York City broadcasts a program using a tape recorder for the first time. The tape recorder used was the Phillips-Miller recording system, also known as Millertape, invented by James Arthur Miller.



The Birth of Linux

August 25, 1991

Linus Torvalds posts a message to the Internet newsgroup comp.os.minix with the subject line “What would you like to see most in minix?” This is the first announcement that he is working on an operating system that will one day become Linux.



If you notice a strange calendar event which appears to be spam, our Commons instructions page will help you learn the steps to report the event to Google.

If these steps do not resolve the spam issue, please contact Help Desk at (510) 486-4357 (xHELP).

Good Morning LBL. Our Help Desk is short staffed today, 8/22/2016, please be advised that hold times could be lengthy. Remember you can submit your HELP request via email to 

We will try to assist every caller, email and Ticket submitted as best we can . Thank you. 

Google’s IPO

August 19, 2004

Google holds its Initial Public Offering (IPO) selling over 22 millions shares at a starting price of $85. Google shares closed that day at $100.34 and the IPO created many instant millionaires and a few billionaires.



HP Incorporated

August 18, 1947

Hewlett-Packard is incorporated by William Hewlett and David Packard, nine years after they sold their first products from their garage in Palo Alto. Hewlett and Packard got their start in 1938 by producing oscillators used to test audio equipment. Since selling eight of their first oscillators to Disney for use in preparing movie theaters for the movie Fantasia, HP has grown to one of the largest technology companies in the world.



As of 11:00AM August 18, 2016, there have been no outages reported.

Files on the browser are not displaying and Google is reporting encountering issues with their servers

LBL Help Desk is monitoring the situation and will update when we have more information.




Smartsheet will be offline for 180 minutes on August 6, 2016 at 5:00 PM PDT for system improvements

Collaboration Services is making back-end adjustments to our email pipeline the week of 1 August.  These changes should not impact users, however if you have any email related problems please do notify the IT User Support Help Desk at 486-4357.

Google is currently experiencing issues with Google Docs.  This issue is also impacting the functionality of Google Forms.

For status on this issue from Google visit the Google Apps Status Dashboard.

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