Posted by Tammera (Tammy) Campbell
Overview
Networking provides Local Area Network (LAN) infrastructure and network connection support services to LBNL staff and research programs throughout the Lab. Wireless and other infrastructure services are also provided.
Services
- Report Network Problems
- Scheduled Network Maintenance
- Network Consulting and Advice
- Request IP address (DNS), alias/CNAME, mail exchange record, or domain name
- DNS - Domain Name Service
- Firewalls
- NTP - Network Time Protocol
- Remote Access
- Dedicated Circuits for Science
- VPN - Virtual Private Network
- Wired
- Wireless
Technical Information
News and information about IT Services can be found on the IT Division website, it.lbl.gov.
Support is available Monday-Friday during standard business hours. Contact us by:
- Visiting IT Knowledge Base, at faq.lbl.gov
- Creating a help ticket at help.lbl.gov
- Sending an email to help@lbl.gov
- Calling our Help Desk at x4357
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