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IT Division provides access to two important resources to assist with IT decision making. Both these resources are available to the entire LBL community through Federated Identity.

Educause and ECAR: Educause is a national organization focused on technology in higher education and research. ECAR is the research arm of Educause. All LBL employees have access to both sites. Visit and click "Incommon: Login from your institution" in the upper right hand corner.

Gartner/Burton: Burton (now part of Gartner) provides research on a variety of IT topics. LBL employees can access the research by clicking on this link.\

In both cases, if you have an active session with, you will not be prompted for a password. If you don't, you'll be asked to login with your LBL credentials. Remember to only provide your LBL Username/Password on, not on the service provider's site.

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IT Help Desk

  • For technical support or suggestions, please call the IT Help Desk at 486-4357 or go to the IT Help Desk Web site.

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