Conferencing

Telephone Services offers ReadyTalk and UberConference audio conferencing services to the Laboratory.  Both are easy-to-use and with great features and low usage rates.  You may choose from a monthly subscription type service or pay for the minutes as you use them.  Web and video conferencing capability is included with both services. Conferencing services are available any time of day (24/7) and never expire.  Not sure which service is right for you?  Use the matrix below to learn which features are available with each account type.

To order:

There is a one-time fee of $25 to set up service.  Telephone Services requires 24 hours to activate a new account.  Please complete the Audio/Web Conferencing Order Form to request service.


 

ReadyTalk offers a monthly Subscription plan at $13.50 per month or a Pay-As-You-Go service whereby you pay for minutes as you use them.  Under the monthly Subscription plan, all web minutes, and domestic toll and VoIP audio, are included in your monthly cost.  Under the Pay-As-You-Go service, there is no monthly fee and you pay $0.02 per minute per participant for audio (domestic calling) and $0.04 per minute per participant for web participants. 

Your standard Subscription service is activated with 100 available ports and provides a toll-free (domestic calling) and toll number for participants.  Your Pay-As-You-Go service is activated with 150 ports and also provides a toll-free (domestic calling) and toll number for participants.  Both services provide some toll-free numbers for international callers.  Click here for a list of participating countries and associated usage rates.

If you have concurrent meetings, or meetings billed to different project IDs, you will need a separate account activated for each.

GREAT FEATURE!

Audio Conference Controls via Web:  The conference chairperson can control their audio conferences via the web.  You can see a list of callers, record conferences, mute specific callers, and dial out to participants, all from the web interface.

IMPORTANT NOTE:

Chairperson conference activation required: For enhanced security, the conference Chairperson or designate must log in to the call and enter the Chairperson's passcode before the conference can begin. (Participants will be put on hold until the Chairperson joins the call.)  By pressing *8 the Chairperson or designate can allow the call to continue if he/she must leave the conference.

 

UberConference service offers a monthly Standard plan at $9.00 per month or a Toll-Free plan at $19.00 per month.  Under both plans, all audio and web minutes are included in your monthly cost.  UberConference utilizes Google Hangouts to have up to 15 participants on a video call and allows desktop and screen sharing when using Chrome.  Any participant may join from any browser in a view-only mode.  No pin is required and is at the option of the conference owner.  Start meetings on demand or schedule them for a future date and even share documents directly from your Google Drive. 

Your Standard service is activated with 100 available ports and provides a toll number for all participants.  Your Toll-Free service is activated with 100 ports and provides a toll-free (domestic) number for your US and Canada based participants along with some local in-country numbers for your international participants. conf comparision feature chart.jpg

If you have concurrent meetings, or meetings billed to different project IDs, you will need a separate account activated for each.

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