Updates to key dates were made in Mid January. The new employee & affiliate activation process with a short duration one time password starts January 29. Late February and March, current lab employees will be allowed to enter secondary contact information in preparation for an April release of a PW self service feature.

 

The Enterprise Directory (LDAP) service is changing in January 2015.  We are modifying the look of the central login page (view this link for a preview after authenticating to the web site).  This new look will provide some anti-phishing advice as part of the effort and will be deployed on Thursday January 8.

We are also planning a move to a self service password reset capability modeled off successful approaches used by other institutions.  This will involve pre-registration of  alternate contacts (SMS text message or secondary non-lbl email address).    We will  be introducing this to all new affiliates and employees starting January 29 in cooperation with partners in HR.   In  February we will  implement a soft launch within the IT Division in order to test the new registration capability before  the lab wide deployment.  In April, the new Password reset page (with the option of registering these alternate contacts) will be made available to anyone at the lab.  This is a prerequisite for the self service approach we will be deploying in February.

At the time you are notified that your enterprise directory password will expire, you can change it as you do now.  In April, if you have taken the time to register alternative contact methods, you can request a self service password reset.  A one time activation password will be sent to you via an alternate method and you can use it to change your enterprise directory password.  

This effort is expected to greatly improve our service - since it extends the PW reset capability beyond the Help Desk normal working hours of 8am to 5pm (and best effort staffing from 7am to 8am and 5pm to 6pm).

 

  • No labels